Legal
Privacy policy
What we collect, why we collect it, and how to get rid of it.
Draft for review. Written as part of a site build and not reviewed by counsel. If you operate in or ship to the EU, UK, or California, have this checked against GDPR, UK GDPR, and CCPA before publishing.
What we collect
- Order details — name, email, shipping address, and what you ordered. Needed to fulfil the order.
- Payment details — handled by our payment processor. Card numbers never reach our servers and we cannot see them.
- Newsletter address — only if you enter one, and only used for certificate and restock notices.
- Basic request logs — IP address, page, timestamp. Kept briefly for security and debugging.
What we do not collect
No advertising trackers, no cross-site pixels, no data sold or rented to anyone. We do not ask what the material is for beyond the research-use confirmation at checkout, and we do not want to know.
How long we keep it
Order records are retained as long as tax and accounting rules require, then deleted. Newsletter addresses are kept until you unsubscribe. Request logs roll off within 30 days.
Who else sees it
Only the processors needed to complete an order: the payment processor, the shipping courier, and our email provider. Each receives the minimum required — the courier gets an address, not an order history.
Your rights
You can ask for a copy of what we hold about you, ask us to correct it, or ask us to delete it. Email contact@retareserve.com and we will action it within 30 days. Unsubscribing takes one click and needs no email to us at all.
Cookies
Session cookies for the cart and, if you use one, your signed-in state. Nothing for advertising.
Changes
If this policy changes materially we will say so on this page and date it.
Last updated 17 August 2026.